**Privacy Policy** **Effective as of 01012025** **Introduction** Hexaexperts Ltd Hexaexperts we our or us develops and operates one or more social skill games We offer our games on mobile environments App and on our website Hexaexpertsuk This is the Hexaexperts Privacy Policy Policy This Policy is designed to help you understand how we collect store use and share your Personal Data as defined below This Policy applies whenever you visit our website install or interact with our App or otherwise access or use any of our services including our games This Policy also applies to any communications we have with you including via customer support services all the foregoing together the Services By accessing and using our Services you confirm that you have read this Policy and fully understand and agree to the provisions herein If you do not agree to this Policy please discontinue and avoid using our Services You have the right to cease using our Services pursuant to this Policy at any time This Policy is integrated into and forms part of the Hexaexperts Terms of Use which are currently available at Terms of use **1 What types of data we collect** We collect personal data about you meaning information which identifies or is associated with you or potentially allows your identification with reasonable means Personal Data There are a variety of ways that we may collect Personal Data about you This section sets out several ways how and when we collect and process Personal Data about you **Account Information** If you choose to register an account with our Services we collect your full name email address phone number birthdate user nickname identification number social security number andor drivers license number as well as voluntary information such as your profile picture If you choose to log in access or otherwise connect to the Services through a social networking service such as Facebook Google Twitter Instagram etc we may collect your user ID andor username associated with that social networking service as well as any information you make public using that social networking service or that the social networking service allows us to access such as your family andor friends list your profile picture your gender birthday date and age **Payment Information** When you decide to deposit money in your account or make purchases of services or products including but not limited to virtual items you will be required to provide us with your billing information The information you will need to submit depends on which billing method you choose For example if you pay with a credit card we will collect your card information **Usage Information** When you use our Services we collect technical information about your interaction with our Services Such information may include geolocation data IP address unique identifiers eg MAC address and UUID datetime of visit browser type as well as other information which relates to your activity in the Services **Communication Information** When you send us an email or contact us via the support in our App or Website we collect the Personal Data you provide us This may include your name email address and any other information you choose to provide **2 Tracking Technologies** When you visit or access our Services we use cookies pixels beacons local storage andor similar technologies Tracking Technologies These allow us to automatically collect information about you your device and your online behavior in order to enhance your navigation in our Services improve our Services performance perform analytics customize your experience and offer you for example tailored content and advertisements that better correspond with your interests **What types of Tracking Technologies do we use** When you use or access our Services we use the following categories of Tracking Technologies **Strictly Necessary Tracking Technologies** These Tracking Technologies are automatically placed on your computer or device when you access our Services or take certain actions on our App or website These Tracking Technologies are essential to enable you to navigate around and use the features of our Services We do not need to obtain your consent in order to use these Tracking Technologies **Tracking and Advertising Tracking Technologies** These Tracking Technologies collect information about your browsing habits in order to make advertising more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign The Tracking Technologies remember among other things the websites you visit and that information is shared with other parties such as advertisers andor publishers Publishers advertisers and thirdparty ad networks may also utilize Tracking Technologies or similar technologies to deliver ads and monitor the performance of such ads The collection of information through Tracking Technologies by such third parties will be governed by their own privacy policiescookies policies and principles which Hexaexperts does not control **Functionality Tracking Technologies** These Tracking Technologies allow our Services to remember choices you make such as your language and provide enhanced and personalized features For example these Tracking Technologies are used for authentication to remember when you are loggedin and support other features of our Services **Performance Tracking Technologies** These Tracking Technologies collect information about your online activity for example the duration of your visit on our Services including behavioral data and content engagement metrics These Tracking Technologies are used for analytics research and to perform statistics based on aggregated information **How and by whom Tracking Technologies are stored on your device** We store Tracking Technologies on your device when you visit or access our Services for example when you are visiting our website these are called First Party Tracking Technologies In addition Tracking Technologies are stored by other third parties for example our analytics service providers business partners and advertisers who run content on our Services these are called Third Party Tracking Technologies Both types of Tracking Technologies may be stored either for the duration of your visit on our Services or for repeat visits If you are unsure what information a third party is collecting and sharing with us please consult their privacy policies and notices and your account settings There are various ways in which you can manage and control your Tracking Technologies settings You can change your preferences using our cookie settings tool however please note that this tool may only be available in certain jurisdictions Other methods of managing your Tracking Technology preferences include changing your browser settings to send a DoNotTrack signal In such case your browser will send us a special signal to stop tracking your activity However please note that certain features of the Website may not work properly or effectively if you delete or disable cookies You can withdraw your consent to personalized advertising experience on your device by using your device settings as follows On iOS depending on the applicable iOS version you may withdraw consent across all apps by either enabling the Limit Ad Tracking setting or disabling the Allow Apps to Request to Track permission in your iOS device settings Depending on the applicable iOS version instead of withdrawing consent on a devicewide basis you may also have the option of withdrawing consent on a perapp basis by disabling tracking permissions for specific apps that appear under the Allow Apps to Request to Track setting in your iOS device settings precise directions may differ depending on the applicable iOS version On Android devices you may withdraw your consent in the Google Ads settings within your Android settings by enabling the Opt out of Ads Personalization setting precise directions and the name of the setting may differ depending on the applicable Android versions and device manufacturer. 3 How we use your Personal Data We use your Personal Data for the following purposes: Providing the Services: To provide and operate our games, process transactions, authenticate users, and personalize content. Customer Support: To respond to inquiries, provide support, and handle complaints. Analytics and Performance Monitoring: To analyze how our Services are used, improve functionality, and enhance user experience. Marketing and Advertising: To send promotional materials, offer targeted advertisements, and measure ad effectiveness. Security and Fraud Prevention: To detect fraudulent activity, enforce policies, and comply with legal obligations. 4 How we share your Personal Data We do not sell your Personal Data. However, we may share it with: Service Providers: Third-party vendors who assist with payment processing, hosting, analytics, customer support, and advertising. Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transition. Legal Compliance: If required by law, regulation, or legal proceedings, we may disclose your information to comply with legal obligations or protect our rights. 5 Your Rights and Choices Depending on your jurisdiction, you may have the following rights regarding your Personal Data: Access and Correction: You can request access to your data and correct inaccuracies. Deletion: You may request the deletion of your Personal Data, subject to legal and business retention requirements. Opt-out of Marketing: You can unsubscribe from marketing emails using the opt-out link in our communications. Manage Cookies: You can adjust cookie settings in your browser or device settings. To exercise your rights, contact us at hexaexpertsgames@gmail.com. 6 Data Retention We retain your Personal Data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, data is securely deleted or anonymized. 7 Security Measures We implement security measures to protect your Personal Data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security. 8 Children's Privacy Our Services are not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect Personal Data from children. If we discover such data has been collected, we will take steps to delete it. 9 International Data Transfers Your data may be transferred and stored in countries with different data protection laws. We take measures to ensure adequate protection in compliance with applicable regulations. 10 Changes to This Policy We may update this Policy from time to time. Changes will be posted on our website with the effective date. Continued use of our Services after updates constitutes acceptance of the revised Policy. 11 Contact Information If you have questions about this Policy or your Personal Data, you can contact us at: Hexaexperts Ltd 34-35 Hatton Garden, Holborn, London, UK Email: hexaexpertsgames@gmail.com